The management of the Company PRO.EX. has adopted and followed a customer-based quality policy and constantly seeks to improve its relations with customers.

This policy aims at the:

• Consistent implementation of the agreements binding the company.
• Improvement of the time management of partner visits.
• Minimization of non-compliance.
• Continuous enrichment of know-how.
• Systematic monitoring of legislation.
• A clear definition of the Customer's requirements.
• Continuous provision of information on health and safety issues to the Customer.
• Focus on the constant Information and Training of the company's staff.

PRO.EX. has established measurable indicators and objective conditions for improving Customers' satisfaction.